Support
Focus Shift by Izasa, LLC
We’re here to help with the Focus Shift app on iPhone, iPad, and Android, the web app at focusshift.app, billing, and your account.
Contact us
Email: support@focusshift.app
We typically respond within 1–2 business days.
For App Store billing, refunds, or subscription cancellation on iPhone, you can also use Settings → Apple ID → Subscriptions on your device. For Google Play billing on Android, use Play Store → Profile → Payments & subscriptions.
Quick links
- Sign in to the web app
- Download on the App Store
- Get it on Google Play
- Plans & pricing
- Terms of Use
- Privacy Policy
Common questions
How do I get started?
Create a free account at focusshift.app/login or sign in from the iOS or Android app. The Free tier lets you explore; upgrade to Starter or Creator for AI generation, cloud sync, and voice cloning.
Web vs App Store vs Google Play subscription?
You can subscribe on the web (Stripe), in the iOS app (Apple), or in the Android app (Google Play). Use one account — don’t double-subscribe. Manage billing where you signed up: web plans at Account → Subscription on focusshift.app; App Store plans in Apple ID Subscriptions; Google Play plans in Play Store Payments & subscriptions.
What’s included in paid plans?
Starter includes cloud sync, AI script generation, voice audio, voice cloning (up to 2 voices), backgrounds, playlists, and monthly usage limits. Creator adds higher limits, up to 5 cloned voices, and the ability to share generated audio with others. See plans for details.
Account or data questions
For privacy requests or account deletion, email support@focusshift.app from the address on your account. See our Privacy Policy for what we collect and how to request deletion.
Report a bug
Email support@focusshift.app with your device model, iOS or Android version (if applicable), and steps to reproduce. Screenshots help.